Our SmartHub mobile app and web portal puts the power in your hands, keeping you informed while offering tools that will help you save time and money on your utility bills. Please note, you will need your new account number to register. Your new account number can be found on your new statement, which will be issued and mailed after 9/8/25. If you had an active email address associated with your previous online account, we also sent you a registration email. See payment and registration links below.
We really appreciate your patience as we make this important transition. Our customer service team is here to help! Contact us at (413) 536-9300 during normal business hours (M-F, 8:30 am to 4:30 pm) or contact us!
NEW! SmartHub is live! Manage your HG&E account and register today!
