For your Home
Residential Start, Stop, Move, Upgrade
HG&E will work with you to make the process of setting up or upgrading utility services quick and easy. Learn how to Start, Stop, Move or upgrade your gas and electric service.
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Residential Rates
HG&E is committed to providing competitive gas and electric rates to its customer base. Take some time to understand the various components of your rate.
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Rebates & Incentives for Energy Efficiency & Electrification Projects
Whether you are a first time homebuyer or a longtime customer looking to save on your energy bills, HG&E is here to help with energy efficiency and electrification incentives.
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Renewable Energy for Customers
Learn more about how installing your own renewable energy system works in HG&E’s service territory as well as available incentives. Or, if you are interested in receiving power from a community solar array, HG&E's Communuity Solar program allows customers to sign up to receive solar-generated electricity for free!
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Payment Discounts
Through HG&E's promt payment discount, all customers who pay their bill in full within 15 days of receipt receive 10% discount on their bill. HG&E's First Time Homebuyer Program also offers a 10% bill discount to new homeowners in Holyoke.
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Fuel Assistance
Various local and regional programs available for qualifying low-income households to assist with heating costs.
Learn MoreHG&E's Latest News
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Register for SmartHub iPad Contest
December 19, 2025
Customers who register for an HG&E SmartHub account by December 15 will be entered to win an iPad. For additional chances to win, sign up for Paperless Billing and AutoPay!
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Engineering the Future
September 02, 2025
This summer, HG&E was excited to welcome Connor McMahon as the 2025 recipient of the prestigious Cornelius J. Moriarty, Jr. Scholarship for Cadet Engineers. A resident of Holyoke, Connor is not only passionate about engineering, but also about contributing to the future success of Holyoke, a community that has supported his family for at least six generations.
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Engineering the Future
September 10, 2024
Each summer, the energy throughout HG&E increases as we welcome our new and returning Cadet Engineering students. In 2024, two exceptional high school graduates arrived, their eyes bright with ambition and minds overflowing with innovative ideas about the future. Graduating from Holyoke High School and Hampshire Regional High School, respectively, Alexander (Alex) Dumas and Zachary (Zack) Roy both graduated at the top of their classes and got right to work after receiving HG&E's Cornelius J. Moriarty, Jr. Scholarship for Cadet Engineers.